Information Quality Research Challenge: Information Quality in the Age of Ubiquitous Digital Intermediation

Abstract

As information technology becomes an integral part of daily life, increasingly, people understand the world around them by turning to digital sources as opposed to directly interacting with objects in the physical world. This has ushered in the age of Ubiquitous Digital Intermediation (UDI). With the explosion of UDI, the scope of Information Quality (IQ) research is due to expand dramatically as the challenge becomes to capture the wealth and nuances of human experience. This article presents three key changes to the IQ landscape brought about by UDI, including expansion of the scope of traditional IQ dimensions, digital to physical mapping challenge, and the increased need to manage content authenticity. UDI generates many novel questions and opportunities for the IQ research community.